Comments on: Reassure your customers – during good times & bad… http://zebugroup.com/2008/12/reassure-your-customers-during-good-times-bad-times/ Mon, 06 Sep 2010 21:08:33 -0700 hourly 1 http://wordpress.org/?v=3.0.1 By: Anuj http://zebugroup.com/2008/12/reassure-your-customers-during-good-times-bad-times/comment-page-1/#comment-411 Anuj Wed, 29 Apr 2009 05:25:19 +0000 http://zebugroup.com/blog/?p=37#comment-411 Good points... To my surprise, Citibank did include a letter in one of their regular monthly mailers, with some calming words about how the India operations are not directly affected by the happenings in US. Hard to believe, but, at least they tried. They also put in an advert in the popular news-papers to assuage their customers about their CRR strength in India etc. etc. Good points… To my surprise, Citibank did include a letter in one of their regular monthly mailers, with some calming words about how the India operations are not directly affected by the happenings in US. Hard to believe, but, at least they tried.

They also put in an advert in the popular news-papers to assuage their customers about their CRR strength in India etc. etc.

]]>